Neximaging - don't buy from them

Los Angeles, California 0 comments
Not resolved

ordered hp toner.toner cartridges dumped toner all throughout the printer.

Neximaging refused to return calls or emails. NO customer service. Sent several emails without response. Don't buy from them.

They sell garbage products and you are stuck with junk you cannot use. The printer was such a mess that we could not clean it all out and had to order a new printer.

So not only are we out the cost of the supplies, but we are out the cost of a new printer.I received one response, when I answered her question, I never heard from her again.

Review about: Hp Toner.

Neximaging delivered the wrong battery,refused to take responsibility, cursed, non-cooperative.

Brooklyn, New York 1 comment
Not resolved

Buyers beware!!!

I went into this website and purchased a camcorder battery model HHR-V60A/1B-C.They sent battery VJV040.

I called them to inform them of their mistake. After several calls< they emailed a trobleshooting form. Their policy return states that that they will send packaging for the unopened merchandise, so I requested the packaging. I also emailed the original order form so that hey can see their error.

They emailed back that the mistake was mine (despite that they can clearly see the the model# in the original form is different from what they sent), there was nothing they can do and they will not refund my money. I called that I didn't want a refund, just the correct battery. The man(who claimed to be the supervisor)sounded like 15 year old thug when he started to curse and refussed to work with me.

As nice and patient as I had been, I nor anyone diserves to be treated in this manner.This is a scam and now I have my bank dealing with this situation.

Review about: Battery.

Comments

Anonymous
Duenweg, Missouri, United States #217421

I'm experiencing similar issues with this seller. It's mindboggling they're still in business. I agree, I think they're essentially a sham company and based upon my interactions with them (though, I will say they've practically been completely unresponsive), I doubt any of them are older than 25. They obviously have no respect for word-of-mouth advertising.

Lessons learned (other than never do business with this company again):

* check 'em out before you buy;

* if you do order from this awful company, don't. You're better off flushing your money down the toilet.

I have filed a complaint with the Maryland BBB. Suggest you do the same.

Best of luck!

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