I went into this website and purchased a camcorder battery model HHR-V60A/1B-C.They sent battery VJV040.
I called them to inform them of their mistake. After several calls< they emailed a trobleshooting form. Their policy return states that that they will send packaging for the unopened merchandise, so I requested the packaging. I also emailed the original order form so that hey can see their error.
They emailed back that the mistake was mine (despite that they can clearly see the the model# in the original form is different from what they sent), there was nothing they can do and they will not refund my money. I called that I didn't want a refund, just the correct battery. The man(who claimed to be the supervisor)sounded like 15 year old thug when he started to curse and refussed to work with me.
As nice and patient as I had been, I nor anyone diserves to be treated in this manner.This is a scam and now I have my bank dealing with this situation.
Review about: Battery.